Privacy Policy for South West Feral Control
Effective Date: 04 April 2025
South West Feral Control (“we,” “our,” or “us”) is committed to protecting and respecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as well as applicable state laws, including those in Western Australia. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website www.southwestferalcontrol.com.au (the “Site”).
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Such as your name, email address, phone number, and mailing address.
- Technical Data: Including your IP address, browser type, operating system, and browsing behavior on our Site.
- Sensitive Information: We do not collect sensitive information unless it is provided directly by you and necessary for providing our services.
2. How We Collect Information
We collect personal information in the following ways:
- Direct Interactions: When you contact us via email, phone, or through forms on our Site.
- Automated Technologies: Through cookies and other tracking technologies that collect technical data about your interaction with our Site.
3. Use of Your Information
We use your personal information for the following purposes:
- To provide and manage our pest control services.
- To respond to your inquiries and fulfill your requests.
- To improve our Site’s functionality, services, and user experience.
- To comply with legal obligations, including those under Western Australian and Australian law.
- To protect our legal rights and interests.
4. Disclosure of Your Information
We may disclose your personal information to:
- Service Providers: Third-party vendors who assist us in operating our business, subject to confidentiality agreements.
- Legal Authorities: When required by law or to protect our rights, we may disclose your information to government agencies, regulators, or legal entities.
In accordance with Australian Privacy Principles (APP 6), we will not disclose your personal information for marketing purposes without your consent.
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is fully secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Under the Privacy Act 1988 (Cth), you have the right to:
- Access the personal information we hold about you.
- Correct any inaccuracies in your personal information.
- Withdraw your consent for the processing of your personal information, where applicable.
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been violated.
7. Cookies and Tracking Technologies
Our Site uses cookies and other tracking technologies to:
- Enhance user experience.
- Analyze site usage.
- Assist in marketing efforts.
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use some features of the Site.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites, and we encourage you to read their privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to access or update your personal information, please contact us at:
South West Feral Control
Email: [email protected]
Phone: (+618) 0404 354 604
Postal Address: PO Box 216, Dunsborough WA 6281
